27/08/2018

How to Manage Customer Complaints

People will always complain. The question is “Is the complaint reasonable?” If it is, then you had better be ready with your apologies, not your excuses. […]
20/08/2018

How to Keep your Team Feeling Inspired

SME leaders may spend sleepless nights thinking about how to motivate their team. When you have figured this out, you will need strategies to keep your […]
15/08/2018

SST Updates That You Won’t Want To Miss!

SST will soon come into effect in Malaysia. But don’t worry, regardless the changes we’ll ensure all customers subscribed to Upgrade or Premium Cover, remain compliant. […]
15/08/2018

How to Make Your Internship Programme More Robust

The purpose of internship is to select suitable future employees for your SME. Life is a two way street and many interns may just take their […]